Contact Us
If you need assistance with your account, payments, bonuses or any other aspect of using Mobil Bahis on mobibahis.bet, you can contact our support team at any time through the secure contact form below. Please provide your full name, a valid email address or messenger ID, and a clear description of your question or complaint, including relevant dates, transaction references, and screenshots where possible. This information helps us identify you, protect your account, and investigate your request efficiently. We aim to respond to most enquiries within one business day and typically much faster for urgent matters. For real-time help with technical issues or gameplay questions, you may also use our live chat function or call our customer support line where available. Our team operates 24/7, although response times may vary during peak periods or when additional verification is required for security or regulatory reasons.
Customer support for Mobil Bahis on mobibahis.bet is provided by Realm Entertainment Limited, Level 9, East 14 Business Centre, Sliema Road, Gzira, GZR 1639, Malta, licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/196/2010 (active and valid through 2028, status confirmed in 2025). Realm Entertainment Limited is not licensed or regulated by the UK Gambling Commission, and services are supplied from Malta on an offshore/grey-market basis to users accessing from the United Kingdom. Mobil Bahis is therefore not part of GamStop or UK-approved ADR schemes such as IBAS. By contacting us you acknowledge that all communication is handled under Maltese law and our Terms & Conditions, and that we may record and retain correspondence for security, regulatory, and dispute-handling purposes in ISO 27001 certified data centres. Please do not include debit or credit card numbers, full banking passwords, or other highly sensitive financial information in this form. If a complaint is not resolved internally, you may escalate it to independent dispute resolution options described at https://ecogra.org/alternative-dispute-resolution/ and the Malta Gaming Authority Player Support Unit at https://mga.org.mt/support/online-gaming-support/.